Missing, Damaged, or Found Garbage Carts
Missing Garbage Cart
If your cart is missing and you wrote your address on the cart, it may be easy to find just by checking your neighbourhood.
Contact Access St. John’s and Waste staff will contact you with all the information you need to help locate the cart and we’ll explain how we’ll also look for the cart. We will give you the serial number to the cart(s) assigned to your property so you can check your neighbourhood, as each cart has a unique serial number located on the front. If at the end of our investigation the cart cannot be found, a replacement cart must be purchased from the City at a cost of $65 which includes taxes and delivery.
Damaged Garbage Cart
Carts damaged due to the City’s collection efforts will be fixed or replaced at no cost. Carts damaged due to any other reason will be fixed or replaced at cost recovery:
Cart Replacement: $65 (taxes and delivery included)
Report a damaged cart to Access St. John’s.
Found Garbage Cart
If you find a cart please write down the cart’s serial number which is located on the front of the cart and begins with “2SG” or “RPC”. Report the found cart serial number and location to Access St. John’s.
For all details go to Sanitation Regulations Bylaw.