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Why can’t I put bulk items to the curb?
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- The trucks used for the regular weekly curbside garbage collection cannot fit items in it that are larger than garbage bag size (approximately 2 ft x 2 ft x 1 ft).
Does the garbage truck come by at the same time every week?
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- Pick-up times may vary due to weather, equipment problems, staffing, etc.
- There is no guarantee that the collection truck will be by at the same time every week.
- Garbage must be placed at the curb in front of your property no earlier than 6 a.m. and not later than 8 a.m., on your scheduled waste collection day.
What if I miss my collection day?
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- If you miss your collection day you can hold onto your garbage until your next garbage collection day.
- Garbage can also be brought to the Residential Drop-Off. Learn More Here.
Why do materials have to be bundled with dimensions 2x2x1ft? Didn’t you previously accept larger sized bundles?
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- Recycling and garbage trucks are dual compartment trucks and the width of the smallest of these compartments is 2 feet.
- Material must be bundled to the size which will fit in the truck compartments.
Is there a limit to how much recyclable material I can put out?
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- There is no limit on the amount of recycling that you can put out.
- You can place multiple container bags and multiple paper bags to the curb on your scheduled collection day.
- Cardboard can be put in bags or bundled (2x2x1).
What if I miss my collection day?
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- If you miss your collection day you can set out your recyclables the following recyclable collection day.
- Recycling can also be taken to the Robin Hood Bay Waste Management Facility at 340 East White Hills Road. Click Here for Hours of Operation.
How important is it that I prepare recyclables correctly?
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It is extremely important to prepare items correctly before placing them in your blue bags. This means:
- Clean out obvious food residue from your containers.
- Remove wrap or plastic from boxes and paper.
- Please take a few extra seconds and move any items inappropriately placed in the recycling bag to the trash.
Do I have to worry about labels?
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- No. You can leave labels on your plastic bottles and metal cans.
Can I recycle envelopes with the plastic windows? What about staples? Glossy advertisements? Post-its?
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- All of these items are fine to toss into the “Paper” recycling blue bag.
- In the recycling process, all paper, even the glossy, is converted to pulp, and all non-natural fibres such as metal will be strained out.
- So don’t waste your time removing staples or plastic windows!
Why don’t you take styrofoam?
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Even though the manufacture puts a recycling symbol on most styrofoam packaging it doesn’t mean that it is acceptable in the City’s program. We cannot take any styrofoam for the following reasons:
- Some styrofoam can break up easily causing contamination of other material.
- Styrofoam markets are limited and have very high standards for this material.
- The market value is very, very low for such high standards.