Missing, Damaged, or Found Garbage Carts
Missing Garbage Cart
If you wrote your address on the cart, it may be easy to find just by checking your neighbourhood.
Contact us and we will give you the serial number to the cart(s) assigned to your property so you can check your neighbourhood. Each cart has a unique serial number located on the front of the cart. Our service centre will forward your information to our staff who will contact you with all the information you need to help you locate the cart. To report a missing cart Click Here.
Damaged Garbage Cart
Carts damaged due to the City’s collection efforts will be fixed or replaced at no cost. Carts damaged due to any other reason will be fixed or replaced at cost recovery:
Cart Replacement– $65 (taxes included)
Cart Delivery– $25 (taxes included)
Wheel Replacement– $8 per wheel (taxes included)
Lid Replacement– $17 (taxes included)
To report a damaged cart Click Here.
Found Garbage Cart
If you find a cart please write down the cart’s serial number which is located on the front of the cart and begins with “2SG”. Click Here to report the found cart serial number and location.